Terms & Conditions
Last Updated: January 16, 2026
Welcome to Dream Holidays Ind. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Dream Holidays Ind if you do not agree to all of the terms and conditions stated on this page.
1. Services
Dream Holidays Ind provides travel services including but not limited to pilgrimage tours, domestic tours, FIT (Flexible Independent Travel) arrangements, and related travel services. All services are subject to availability and confirmation.
2. Bookings and Payments
2.1 Booking Process
All bookings must be made through our official channels. A booking is confirmed only after we have received the required deposit and acknowledged the booking in writing.
2.2 Payment Terms
- A deposit is required at the time of booking
- Full payment is due 30 days before departure for international tours and 15 days for domestic tours
- All payments are non-refundable unless otherwise specified
- We accept payments via credit/debit cards, bank transfers, and other specified methods
2.3 Cancellations and Refunds
- Cancellations must be made in writing
- Cancellation charges apply based on the time of cancellation
- Deposits are generally non-refundable
- Refunds, if applicable, will be processed within 30 business days
3. Travel Documents
You are responsible for obtaining all necessary travel documents including passports, visas, and vaccinations. We are not liable for any loss, damage, or expense resulting from incorrect or incomplete documentation.
4. Health and Safety
You are responsible for ensuring you are physically fit to undertake the travel arrangements. We recommend purchasing comprehensive travel insurance that covers medical emergencies, trip cancellation, and other contingencies.
5. Liability
While we strive to ensure the accuracy of all information provided, we are not liable for any errors or omissions. We act as an agent for various service providers and are not responsible for their actions or omissions.
6. Changes to Services
We reserve the right to make changes to itineraries, accommodations, or transportation due to circumstances beyond our control. In such cases, we will provide the closest available alternative.
7. Force Majeure
We are not liable for failure to perform our obligations due to events beyond our reasonable control including but not limited to natural disasters, wars, strikes, pandemics, or government restrictions.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Dream Holidays Ind and protected by applicable intellectual property laws.
9. User Responsibilities
You agree not to:
- Use our website for any unlawful purpose
- Interfere with the proper functioning of our website
- Attempt to gain unauthorized access to our systems
- Transmit viruses or malicious code
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.
11. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of those changes.
12. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
Email: info@dreamholidaysind.com
Phone: +91 98765 43210
Address: 123 Travel Street, Mumbai, Maharashtra 400001, India
13. Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to these terms, including the breach, termination, or invalidity thereof, shall be settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Mumbai, India.
